Privacy Policy

1. Introduction

This Privacy Policy describes how Antology ("we," "our," or "us") collects, uses, and shares information when you use our route optimization services, websites, applications, and related software (collectively, the "Service").

By using Antology, you consent to the collection and use of your information as described in this Privacy Policy.

2. Updates to the Privacy Policy

We may update this Privacy Policy from time to time by posting an updated version on our website and revising the "Last Updated" date at the top of this page.

Continued use of the Service after such updates constitutes your acceptance of the revised Privacy Policy.

If we make material changes, we will provide notice as required by applicable law.

3. Information We Collect

a) Account Information

We collect your name, company name, email address, phone number, and login credentials when you create an account or communicate with us.

b) Customer Data

When you use Antology, you may provide data such as delivery addresses, orders, vehicle details, agent information, time windows, and other logistics-related data ("Customer Data"). You retain ownership of all Customer Data you upload or submit to Antology.

c) Usage Data

We automatically collect information about how you use Antology, including your IP address, browser type, device identifiers, operating system, pages viewed, actions performed, and access times. This helps us improve the performance, security, and reliability of the Service.

d) Location Data

To provide accurate routing and optimization, we may collect and process geographic location data from your devices, such as GPS coordinates or mapped addresses, when enabled by you or your organization.

e) Communications

We may collect information from your communications with our support, sales, or operations teams, including messages, feedback, and inquiries.

4. How We Use Information

We use the information we collect for the following purposes:

• a) To provide, maintain, and improve our route optimization and logistics planning services.
• b) To process Customer Data and generate optimized routes, analytics, and recommendations.
• c) To communicate with you regarding your account, updates, or support.
• d) To enhance security and prevent fraudulent or unauthorized access.
• e) To analyze usage trends, improve product performance, and develop new features.
• f) To comply with applicable laws, regulations, and contractual obligations.

5. Data Ownership and Retention

You own all Customer Data that you provide to Antology. We process it only to deliver our Services.

We may retain Customer Data and related records for as long as your account is active or as necessary to provide the Service, resolve disputes, comply with legal obligations, or enforce our agreements. Upon termination, data may be deleted or anonymized in accordance with our Data Retention Policy.

6. Sharing of Information

a) With Service Providers and Subprocessors

We may share information with trusted third parties who perform services such as cloud hosting, analytics, or customer support on our behalf. These subprocessors are bound by confidentiality and data protection agreements consistent with this Privacy Policy.

b) With Third-Party Integrations

If you choose to connect Antology with third-party systems (e.g., ERP, dispatch, or CRM tools), we will share necessary data to enable such integrations. You control which integrations are active.

c) For Legal or Regulatory Reasons

We may disclose information if required by law or when we believe disclosure is necessary to protect our rights, investigate fraud, or respond to lawful requests by public authorities.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, misuse, or alteration. However, no system can guarantee complete security.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws, but we ensure that adequate safeguards are in place as required by applicable regulations.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data.
• Request correction or deletion of your data.
• Restrict or object to data processing.
• Withdraw consent at any time where processing is based on consent.

10. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to understand usage patterns, enhance functionality, and improve your experience. You can manage cookie preferences through your browser settings.

11. Children's Privacy

Antology is not intended for use by individuals under 18 years of age. We do not knowingly collect personal data from minors.