Privacy Policy

This Privacy Policy describes how Antology ("we," "us," or "our") collects, uses, and shares information about you when you use the Antology platform, website at antology.ai, and related services (the "Service"). By using the Service, you agree to the practices described in this policy.

Information you provide directly:

• Account registration information (name, email address, company name, job title)
• Billing and payment information (processed by our payment provider; we do not store full card details)
• Customer Data you upload or generate through use of the Service (delivery orders, addresses, fleet details, route plans)
• Communications you send to us (support requests, feedback)

Information we collect automatically:

• Usage data (features accessed, actions taken, session duration)
• Log data (IP address, browser type, operating system, referring URLs, timestamps)
• Device information (device type, screen resolution)
• Cookies and similar tracking technologies (see Section 6)

We use the information we collect to:

• Provide, operate, and improve the Service
• Process transactions and send related communications
• Send product updates, security alerts, and administrative messages
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve performance and user experience
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations

We do not use Customer Data to train general-purpose AI models without your explicit consent.

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: Third-party vendors who help us operate the Service (cloud hosting, payment processing, analytics, email delivery) under appropriate data processing agreements
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you
• With your consent: In any other circumstances where you have given explicit consent

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@antology.ai.

Some information may be retained for longer periods where required by law, for fraud prevention, or to resolve disputes.

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

If you believe your account has been compromised, contact us immediately at privacy@antology.ai.

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. Categories include:

• Essential cookies: Required for the Service to function (authentication, session management)
• Analytics cookies: Help us understand how the Service is used
• Preference cookies: Remember your settings and choices

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a machine-readable export of your data
• Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@antology.ai. We will respond within 30 days.

Your information may be transferred to and processed in countries other than your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses to ensure adequate protection for international data transfers.

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us at privacy@antology.ai and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice within the Service. Your continued use of the Service after the effective date of the updated policy constitutes acceptance of the changes.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact our privacy team at privacy@antology.ai.